Terms of Service

These Terms of Service govern your access to and use of ZebraCV, including zebracv.com, the resume builder, AI assistance, templates, document storage, sharing, exports, billing, and related services.

By accessing or using ZebraCV, you agree to these Terms. If you use ZebraCV on behalf of an organization, you represent that you have authority to bind that organization.

You must provide accurate account information and keep your sign-in method secure. You are responsible for activity under your account, including activity by anyone who has access to your email, device, or shared links.

ZebraCV may create guest or temporary accounts so you can try the product before verifying an email address. Some features, including saving, premium access, billing, and account management, may require verification.

You retain ownership of the resume, cover letter, profile, job target, photo, and other content you add to ZebraCV. You grant ZebraCV a limited license to host, copy, process, display, modify, export, and transmit your content only as needed to provide, secure, troubleshoot, and improve the service, comply with law, and enforce these Terms.

You are responsible for the content you upload or create, including making sure you have the right to use it and that it does not violate laws, third-party rights, confidentiality obligations, or these Terms.

ZebraCV provides AI-assisted drafting, review, parsing, scoring, and suggestion features. AI output is generated from patterns and may be inaccurate, incomplete, biased, or unsuitable for your situation.

You are responsible for reviewing and editing AI output before using it. ZebraCV does not guarantee job interviews, offers, hiring outcomes, ATS performance, or the accuracy of any AI-generated recommendation.

AI features are not legal, financial, immigration, employment, or career-placement advice. Avoid adding unnecessary sensitive information to prompts, resumes, or job materials.

Please use ZebraCV in a way that keeps the product safe, reliable, and fair for other users. You may not interfere with the service, bypass limits, attempt unauthorized access, probe or exploit vulnerabilities, upload malware, scrape the service, reverse engineer non-public parts of the service, or use ZebraCV to violate law or third-party rights.

You may not submit content that is unlawful, harmful, abusive, deceptive, discriminatory, infringing, or that exposes another person's private information without permission.

Personal plans are for individual use unless ZebraCV separately agrees otherwise. Agencies, recruiters, consultants, employers, or organizations that use ZebraCV for multiple job seekers may need a separate commercial arrangement.

Paid plans, subscription intervals, lifetime offers, prices, currencies, included features, AI limits, and promotions are shown at checkout or in the product. Taxes may apply. Payments are processed by Stripe.

Subscriptions renew automatically until canceled. You can manage or cancel a subscription from your profile or the Stripe billing portal where available. Cancellation stops future renewal; it does not automatically refund the current billing period unless required by law or stated at checkout.

We may change plan features, limits, and prices prospectively. If a change materially affects an active paid subscription, we will take reasonable steps to notify you before the change applies where required by law.

Because paid features can be used immediately, payments are generally non-refundable unless required by law or expressly stated at checkout. ZebraCV may consider refunds for duplicate charges, confirmed technical issues that prevent access to paid features, or other circumstances at our discretion.

If you believe there is a billing error, contact [email protected] with the account email and relevant transaction details.

If you enable sharing, ZebraCV creates a public link for the selected document. Anyone with that link may view the shared document until sharing is disabled or the link becomes unavailable.

You are responsible for deciding whether a document is appropriate to share publicly and for disabling sharing when you no longer want others to access it.

Canceling a paid plan stops future subscription renewal but does not automatically delete your account or saved documents. You can delete documents, disable sharing, or request account-data deletion where available under the Privacy Policy.

After cancellation, deletion, or account closure, some information may remain in backups, logs, billing records, security records, or records we are legally required or permitted to keep.

We are always working to improve ZebraCV, so features, templates, limits, integrations, and the service may change over time. We try to keep ZebraCV reliable, but we do not guarantee uninterrupted or error-free operation.

We may suspend or terminate access if we believe you violated these Terms, created risk for ZebraCV or others, failed to pay amounts owed, or used the service in a way that could harm the product or other users. When practical, we will try to give notice or a chance to resolve the issue.

ZebraCV and its software, templates, designs, branding, documentation, and other materials are owned by ZebraCV or its licensors and are protected by intellectual property laws.

These Terms do not give you ownership of ZebraCV. You may use the service only as allowed by these Terms and the product interface.

Like most online services, ZebraCV is provided on an "as is" and "as available" basis. To the fullest extent allowed by law, ZebraCV disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and any warranties arising from course of dealing or usage of trade.

You are responsible for verifying resume content, complying with job-application requirements, and deciding whether ZebraCV outputs fit your needs.

To the fullest extent allowed by law, ZebraCV will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost opportunities, lost data, business interruption, or hiring outcomes.

To the fullest extent allowed by law, ZebraCV's total liability for claims relating to the service will not exceed the greater of the amount you paid to ZebraCV for the service in the three months before the claim or USD $100.

We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify users, such as updating the date on this page or providing an in-product or email notice.

Your continued use of ZebraCV after updated Terms become effective means you accept the updated Terms.

Nothing in these Terms limits any rights you cannot waive under applicable consumer, privacy, or other law.

Questions about these Terms, billing, or the service can be sent to [email protected].